Role: Operations Manager
Location: Fitzroy, Melbourne
Type: Full-Time
Start Date: ASAP

About Us

Goldi exists to make Extra Virgin Olive Oil the hero of the kitchen. We believe good food should feel effortless, beautiful, and fun.

We build products people genuinely love, blending our family’s agricultural heritage with a modern, design-led approach. We care deeply about quality, aesthetics, and the details that make a brand special.

As we scale from a local secret to a global household name, we need an operational setup that matches our ambition.

The Role

We are looking for an Operations Manager to be the engine room of our business.

While our creative team builds the brand and our sales team sells it, you will ensure the business runs with precision and speed. You will oversee the backend of Goldi, ensuring our supply chain, logistics, and internal systems are efficient and scalable, and helping to create new processes where needed.

We value attitude and smarts over specific operations or logistics experience, but we expect you to become an expert quickly. We will support your learning, but you will need to dive deep into the details of freight, compliance, and logistics to minimize errors and master the role within your first 6 months.

This is a hands-on role for an ambitious generalist with plenty of variety. One hour you might be visiting our warehouse to check quality and the next you might be helping brainstorm a packaging fix. You won't just be maintaining existing processes; you will be building the infrastructure that allows us to grow.

What You’ll Do

• Learn the Business: Get a front-row seat to how a fast-moving FMCG brand operates. You will learn the mechanics of scaling a best-in-class product business, from production to international export.
• System Improvement: Identify inefficiencies and build better processes. Whether it’s inventory tracking or filing systems, you make us faster and more organized.
• Global Logistics & Supply Chain: Manage the entire journey. You will coordinate domestic transport, manage freight partners, and handle all international export documentation and customs work.
• Inventory & Compliance: Own the data and the standards. You will ensure physical stock matches digital records perfectly, while managing food safety documentation to keep us audit-ready.
• CS Escalation: Act as the "fixer" for our Customer Service team. You investigate lost parcels, file claims, and resolve complex shipping issues so our customers stay happy.
• Business Agility: Be a true generalist. Beyond the spreadsheets, you will assist with wholesale deliveries, team events, and ad-hoc projects as required.

Who You Are

• Highly Organised: You are detail-oriented and systematic. You don't just complete a task; you file it correctly and set a process for next time.
• A Problem Solver: You are logical and resourceful. If you don't know how to file an export declaration, you are smart enough to research it and figure it out.
• Tech Savvy: You are proficient in Excel/Google Sheets and quick to learn new platforms (Shopify, Xero, shipping portals).
• Calm Under Pressure: When logistics don't go to plan, you focus on the solution, not the stress.
• Ambitious: You want to work in a high-growth environment and are happy to roll up your sleeves to get the job done.

The Details

• Position: Full-Time.
• Location: Fitzroy, Melbourne (In-person/Hybrid mix).
• Experience: Mid-level / Junior.

To Apply

Please send an email to careers@tastegoldi.com with:

1. A Short Note: Tell us about a time you organised a messy situation or improved a broken process.
2. A Cover letter
3. Your CV / Resume.